Customer Support Chatbot Automation
Answer customers instantly on your website and WhatsApp, even after hours.
Every hour your support team spends answering the same handful of questions is an hour they're not spending on customers who actually need a human. We build AI and rule-based chatbots for your website and WhatsApp that answer common questions instantly, capture lead details before handing off to your sales team, and triage incoming support requests so the right ticket reaches the right person. We work remote-first with businesses across Delhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, and Ahmedabad.
The challenges you're likely facing
- support staff answering the same repetitive FAQs dozens of times a day instead of handling complex issues
- website visitors leaving without submitting an enquiry because there's no one available to respond in real time
- WhatsApp enquiries piling up unanswered outside business hours
- support tickets sitting in a general inbox with no automatic routing to the right team member
What we provide
website chatbot trained on your actual FAQs, product details, and policies
WhatsApp chatbot for handling enquiries and support outside business hours
lead capture flows that collect contact details and enquiry context before handoff to your team
automated ticket triage that routes conversations to the right department or agent
seamless handoff to a human agent when a query needs one
conversation logs and reporting so you can see what customers are actually asking
Frequently asked questions
Yes, we build chatbots for both channels, and they can share the same underlying FAQ and lead-capture logic so responses stay consistent across your website and WhatsApp.
Ready to talk about customer support chatbot automation?
Book a free consultation and we'll send a clear quote with timeline and deliverables.
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